Privacy Policy
Last updated: March 2026 · Compliant with the Uganda Data Protection and Privacy Act 2019
1. Data We Collect
For Buyers: email address and display name, and saved listing preferences. For Sellers: email address, university student email, business name, university, campus, WhatsApp phone number, and optional biography. For all users: page views and click events (aggregated, not individually tracked).
2. How We Use Your Data
We use your data to: create and maintain your account; verify student status via OTP to your student email; process subscription payments; display your business information to buyers; send transactional emails (OTP codes, subscription reminders). We do not sell your data to third parties.
3. Public Information
If you are a Seller, the following information is visible to all users, including guests: your business name, campus, university, WhatsApp phone number, biography, and all active listings. By registering as a Seller you consent to this public disclosure.
4. Payment Data
We do not store your full mobile money account details. Subscription payments are processed through PesaPal (our payment gateway), which supports MTN Mobile Money and Airtel Money as payment channels. PesaPal is PCI DSS compliant. We store only the transaction reference ID, amount, provider, channel, and status for reconciliation. We never see or store your full mobile money PIN or credentials. PesaPal's privacy policy applies to data processed on their platform.
5. Cookies & Tracking
We use essential cookies for authentication (session management) only. We do not use advertising cookies or cross-site tracking.
6. Data Retention
Active account data is retained for the duration of your account. If you delete your account, your personal information is anonymised within 30 days. Payment records are retained for 7 years for legal compliance.
7. Your Rights
Under the Uganda Data Protection and Privacy Act 2019, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@campusplugug.com.
8. Contact
For any privacy concerns, write to: CampusPlug Uganda Privacy Team, privacy@campusplugug.com.